Refund Policy

 

Welcome to IPTVChain.com, your premier destination for top-notch IPTV services. We strive to ensure your satisfaction with our offerings. Please review our refund policy carefully before subscribing to our services.

Refund Eligibility

Refunds are only accepted within the initial 24 hours of your subscription. Regrettably, after this period, we are unable to process any refund requests.

How to Request a Refund

To initiate a refund within the first 24 hours of your subscription, follow these simple steps:

1. Email us at refund@iptvchain.com within the first 24 hours of your subscription.
2. Use the subject line: “Refund Request – [Your Username/Subscription ID].”
3. Include the following details in your email:
   • Your full name
   • Subscription ID or username
   • Date and time of subscription
   • Optionally, share the reason for the refund request.
4. Our dedicated support team will review your request promptly and respond within [2] business days.

Refund Processing

Upon approval, your refund will be processed using the same payment method used during the subscription. Please allow [3] business days for the refund to reflect in your account, depending on your payment provider.

Exceptions to Refund Policy

Refunds will not be granted under the following circumstances:

1. If the request is made after the initial 24-hour period.
2. If there is a violation of our terms of service.
3. If the service has been used extensively, making it impractical to reverse.

Contactez-nous

Have questions or concerns about our refund policy? Reach out to our customer support at support@iptvchain.com.

We appreciate your understanding of our refund policy and thank you for choosing IPTVChain.com for your IPTV needs.

Sincerely,

IPTVChain.com Team